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Terms & Conditions

By purchasing products via the Quartz Reef Winery website, you both agree and are bound by the terms and conditions listed on this webpage. These terms and conditions may be amended by Quartz Reef at any time by posting amended or new terms on this website.

Privacy Policy

We respect and honor the privacy of our customers. We will not at any stage sell or rent your personal information to any third parties. If you agree to sign up to our mailing list; your details will be added to our database to receive updated information. Any personal details collected by Quartz Reef are stored in a private database that will only be used to support your customer relationship with us.

Sale of Liquor Act

Quartz Reef Winery is a New Zealand owned off license as defined in New Zealand’s Sale of Liquor Act and is legally authorised to promote, sell and deliver wine via online or mail order. It is illegal for Quartz Reef Winery to sell liquor to any persons under the age of 18. It is also illegal for anyone to purchase alcohol who is under 18 and to make a false declaration of their age in order to purchase liquor. It is against the law to use this website to purchase liquor if you are under the age of 18.

Returns and Refund Policy

Quartz Reef will make every effort to ensure that your purchases are not faulty or defective. Under the Consumers Guarantees Act we will replace goods that are not of merchantable quality. If you are not satisfied in regards to your purchase(s) please feel free to contact us at +64 (03) 445 3084.

Payment Policy

Quartz Reef accepts all payments via Visa or MasterCard. As a New Zealand owned organisation all payments are made in NZ dollars, inclusive of 15% GST.

Delivery Times

Quartz Reef will aim to deliver all purchases, in New Zealand, within two to five working days. Purchases can be made internationally however an additional cost will be incurred. For more information on these additional costs please contact us on +64 (03) 445 3084 or .